Fiber Expansion in Scranton, PA

Prattsburgh, NY., November 22, 2022: Empire Access is expanding their award-winning, ultra-high speed fiber optic internet to Scranton, Pennsylvania. With 120 miles of network underway, and construction set to begin in February 2023, services will launch to consumers in the fall of 2023. Internet connection speeds up to 10 times faster than cable internet will be available for a fraction of the cost. Fiber optic will be available to both residential and business customers.

“We’re excited to announce the expansion of our blazing fast fiber optic internet in Scranton,” said Jim Baase, Chief Operating Officer for Empire Access. “Residents and businesses in Scranton will now have access to the fastest, most reliable internet in the region.”

Empire offers industry leading speeds up to 2 Gbps download. In 2021, Empire Access was named Fastest Internet Service in the United States by PC Mag. With 24/7 live customer service and local support, Empire Access provides a superior customer experience.

Along with fiber optic-based internet service, Empire Access will offer a complete array of communications and security services:

Streaming TV will deliver 100% digital picture quality, crystal clear HD channels, Restart TV, Whole Home DVR capabilities, and more
Home and business phone to include various plans with business options including toll-free numbers, phone systems, voice mail, and more
Internet of Things security and home automation, such as 24/7 video monitoring and in-home or business-based automation, the ability to remotely manage security, lock and unlock doors, control appliances, adjust heating/cooling, and more from a smartphone, tablet, or computer
Advanced business services including enterprise Wi-Fi, business email, audio and video conferencing, dark fiber, and metro Ethernet

Check Empire Access’ availability in your area by visiting: https://empireaccess.wpenginepowered.com/where-we-are/check-location, calling (800) 338-3300, or emailing info@empireaccess.com.

About Empire Access: Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access has been named as the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In March 2022, Empire Access announced a majority investment from funds controlled by Antin Infrastructure Partners, which is expected to close in Q1 2023.

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Empire Access continues to win accolades for our unwavering commitment to excellence.

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When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY

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