Empire Access Expansion in Scranton is Ready for Service

Gigabit-speed internet and service suite goes live for local residents and businesses

Scranton, PA, October 26, 2023 – Empire Access, a Northeast fiber-based internet service provider, announces the official launch of its comprehensive portfolio of high-speed internet services serving the Scranton, Pennsylvania, market as the company advances towards the completion of its phase one fiber network deployment across the Scranton metropolitan area. Residential and business customers now have access to Empire Access’ leading internet services. This includes enterprise-class Wi-Fi with speeds of up to 2 Gigabytes per second download, streaming, security, and more.

Empire Access first announced its expansion into Scranton in November 2022 and began construction the following February. With the near completion of the company’s phase one fiber deployment, services are now live. This network buildout will reach 176 miles in and around Scranton when completed in 2024. The first phase stretches 86 miles planned for completion by the end of 2023. Empire Access will complete a further 90 miles of fiber infrastructure next year.

“We are excited to officially launch our services to the Scranton marketplace,” stated Jim Baase, CEO at Empire Access. “At Empire Access, we see Scranton as a cornerstone of our service area, so we are thrilled to see our buildout progressing as planned. Our internet is one of the fastest in the Northeast, and we consistently challenge ourselves and our competitors to provide the best Wi-Fi and customer experience. Lastly, with no hidden price hikes, we challenge our competitors on all fronts.”

Empire Access headquarters are in Prattsburgh, New York. However, Empire offers its internet services throughout its growing service area across large parts of Upstate NY and Northern PA. Over the past year, Empire Access has announced expansions to a number of new, often underserved markets. Examples of these expansions include Bloomsburg and Erie, PA, and Vestal, NY. To maintain its deep connection to the communities it serves, Empire Access locally staffs its 24/7/365 customer service teams.

Empire Access pairs its high-speed fiber optic internet with a complete array of telecommunication and security services that include:

• Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more
• Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more
• IoT security, home automation and 24/7 video monitoring with the ability to remotely lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device
• Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet

Check Empire Access’ availability in your area by visiting: https://empireaccess.wpenginepowered.com/service-area/, calling (800) 338-3300, or emailing info@empireaccess.com.

About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas. Even so, they retain a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access was named the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.