Empire Access Wins Awards

Empire Access earns recognition for two things: going above and beyond for our customers and delivering high-speed internet service. Doing things differently is not only good for business, but also for the places we serve and live. We’ve earned recognition for our approach, but none of the success we’ve enjoyed since 1896 would be possible without our customers.

2023 Best of Twin Tiers

Nominated and chosen by the community, the Best of Twin Tiers celebrates companies in the area that stand out as the very best. Empire Access Received the 2023 award for the best internet, satellite, and cable service provider. To the people of Bradford, Sullivan, Tioga, Susquehanna, Wyoming, McKean, and Potter Counties in Pennsylvania, and Delaware, Broome, Tioga, Chemung, Steuben, Allegany, Cattaraugus Counties in New York, the entire Empire family extends a heartfelt thank you — we’re honored and humbled that you chose us.

FLX Finest 2023

Selected by the community also, the FLX Finest awards recognize outstanding businesses in the Finger Lakes region across nine categories. Empire Access joined the roster of nearly 300 winners this year, taking home the Gold Award for IT/Office Technology.

PCMag 2022 Fastest ISP

PCMag put internet service providers to the test and published a list of the companies with the fastest speeds every year. In 2022, we set the record for ISPs in the Northeast with a score of 271.6 on the PCMag Speed Index. This record secured us the honor of being named the region’s fastest provider. Although, in 2023 they changed the ranking system

It’s tempting to sit back and admire one’s accomplishments. That’s never been our style, though. These honors are motivation for us to do more, go further, and take every possible opportunity to improve.

To everyone who made these awards possible — our communities, our customers, and our employees — thank you. While Empire Access received these honors, the real recognition belongs to all of you.

If you aren’t already part of the Empire Access family, search your address today. Find out if we can bring fiber internet access to your home or business.

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Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

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When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY

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