Getting to Know the Empire Access Team

Jane and four colleagues sit around a conference table, smiling and engaged in discussion. Jane is using her laptop to display a pie chart. Notebooks and pens scattered on the table suggest a collaborative meeting or brainstorming session.

Meet Jane Andreason Community and commitment — two things Empire Access and Jane Andreason have in common. When she was first starting out, Empire was known by a different name. It was North Penn Telephone and most of the customers she spoke with lived nearby. The kind of explosive growth that propelled the company to […]

Beat the Heat with Fiber Gaming

A gaming setup with a computer monitor displaying a futuristic game immerses you in an electrifying atmosphere. The room glows with blue and pink ambient lighting, while a gaming chair, keyboard, speakers, and headphones sit on the wooden desk. Cozy interior touches include a sofa and framed pictures in the background.

The Ultimate Upgrade for the Serious Player As the relentless summer sun beats down, there’s no better escape than the cool haven of your room. The air conditioner hums in the background, setting the perfect atmosphere for a long gaming session. It’s a familiar scene: the atmosphere is thick with anticipation. You’re deep in the […]

Ace your Connection: Why Fiber is the Best Back-to-School Upgrade

A happy family of three sits on the floor in a cozy living room, huddled together and smiling as they look at a laptop. Perhaps they're exploring online school options. The room features a beige sofa, a rug, and a shelf adorned with decorative items.

Gear up for back-to-school season with the first part of our three-part series dedicated to upgrading your internet experience. In an increasingly digital world, your choice of internet service is as critical as picking the perfect backpack.  Our series will focus on the benefits of fiber internet over traditional cable internet, looking at aspects like […]

Watch Out for Scammers

Red Fiber Optic

In today’s digital age, scams and fraudulent activities have become increasingly sophisticated and prevalent. From phishing emails to fake online stores, scammers are constantly finding new ways to deceive unsuspecting victims. As consumers, it’s crucial to be vigilant and well-informed to protect ourselves from falling into their traps. Spotting the Red Flags Unauthorized Use of […]

Brush With Kindness

Empire Access Prattsburgh, NY Clean Up

“As our hometown, Prattsburgh holds a special place in our hearts, making our participation in this even even more significant!”

Dial-Up Internet

Speed Image

“Dial-up internet access is a connection type that operates through a standard telephone line.”

Exploring the Virtual World with Empire Access

A person wearing a virtual reality headset appears immersed in a colorful, surreal landscape featuring vibrant reds, greens, and oranges. The virtual world envelops them as the headset covers their eyes, suggesting deep engagement with this captivating scene.

In the digital age where gaming has evolved into a mainstream global phenomenon, a stable and lightning-fast internet has become the ultimate weapon for gamers. Whether you’re competing in intense multiplayer or exploring the vast virtual worlds, the importance of high-speed internet connection cannot be overstated. There are many critical factors that contribute to an […]

Empower Your Billing Experience with Empire Access

A person in a gray long-sleeve shirt is using a smartphone, tapping the screen to access their billing app. The background is plain and light-colored.

In today’s fast paced world, managing your billing accounts efficiently is essential for individuals and businesses alike, but it can be quite a hassle to make sure everything is up to date and paid for. Empire Access understands this need and offers a plethora of user-friendly options to streamline your billing experience with our free […]

Go Big or Go Local

National vs. Regional

“When it comes to their ISP, many consumers don’t have much choice in their community. When they do, it often comes down to a behemoth national provider versus a small hometown or regional provider.”

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

Get started with Empire Access

Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.

Online pricing is available to residential customers only.