Scranton, PA| Please apply by submitting your resume and completed job application to jobs@empireaccess.com or visit indeed.com.

Job Summary: The sales representative’s primary responsibility is to sell fiber optic Internet, TV, and phone services to new residential customers for Empire Access. The sales representative will be assigned sales territory and be responsible for prospecting new leads. Empire Access operates a state-of-the-art fiber optic network delivering award-winning Internet speeds.

Key Responsibilities:

  • Sell fiber optic Internet, TV, and phone services to residential customers.
  • Prospect and qualify new sales leads through cold calling and referrals.
  • Maintain a well-developed pipeline of prospects.
  • Schedule follow-up appointments with leads
  • Track all sales activities in the company CRM system and keep current by updating prospect information.
  • Meet and/or exceed monthly quotas.
  • Communicate with other team members and departments to optimize the sales effort.

Education and Experience:

  • 3-5 years of sales experience.
  • Proven ability to meet and exceed sales quotas.
  • Excellent interpersonal skills.
  • Highly self-motivated.
  • Proven history of excellent customer service values and commitment.
  • Demonstrated ability to develop, manage and close sales on a consistent basis.
  • Individuals must be a good listener with the ability to understand the prospect’s needs.
  • Ability to set and manage priorities judiciously.
  • Highly organized with keen attention to detail.
  • Ability to travel as needed with a satisfactory driver’s license.

Working Conditions:

  • Must be able to walk through selected neighborhoods, calling door to door, engaging with potential customers.
  • Must be able to lift up to 15 pounds at times.

*Empire Access is an equal opportunity employer, dedicated to fostering a workplace free from discrimination. We comply with all applicable federal, state, and local laws, ensuring equal employment opportunities based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other protected status. We promote diversity and inclusion in all aspects of employment, from recruitment to benefits. If you require assistance or believe you’ve experienced discrimination, contact the Human Resources Department. Join us in our commitment to a diverse and inclusive work environment.

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Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

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Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.

Online pricing is available to residential customers only.