CONSTRUCTION AND INSTALLATION

Building Your Connected Future, Step by Step

Stage 1:
Planning & Design

Stage 2:
Permits & Utility Coordination

Stage 3:
Construction

Stage 4:
Restoration & Cleanup

Stage 5:
Service Activation & Happiness!

Understanding the Process

At Empire Access, we’re committed to bringing you the fastest, most reliable fiber-optic internet. Our construction process is designed to be transparent, minimally disruptive, and efficient. 

Here's what you can expect:

STAGE 1: Planning & Design

Our team designs the fiber network for your neighborhood, mapping utility poles, easements, and the most efficient routes. Proper planning sets the stage for a seamless installation.

Smart planning for smooth service

STAGE 2: Permits & Utility Coordination

Before construction begins, we secure permits and coordinate with local utilities. This ensures your service is installed safely and complies with all regulations.

We handle the red tape

STAGE 3: Construction Begins

  • Aerial: Fiber lines are hung on existing utility poles.
  • Underground: Lines are buried using trenches or micro-trenching to minimize disruption.


Our crews work efficiently while keeping your streets and yards tidy.

Fiber installation, done right

STAGE 4: Restoration & Cleanup

After installation, any affected areas are restored, trenches filled, lawns reseeded, and streets cleaned up.

We leave it better than we found it

STAGE 5: Service Activation

Once the network is in place, we connect the outside of your home with our fiber internet line, and then we schedule a home appointment to install our modem and Wi-Fi equipment. Then you’re ready to enjoy lightning-fast fiber internet!

Your home, connected

What You Can Expect from our team

Minimal Disruption

Efficient construction with little impact on daily life

Clear Communication

Regular updates keep you informed at every stage

Professional Service

Experienced teams ensure safe, careful installation

Ready for Fiber Internet?

Bring Empire Access fiber internet to your home today. Check availability and let our team guide you every step of the way.

Sign Up and Save!

Receive a $100 Amazon Gift Card when you sign up for our enhanced or elite fiber internet plans or a $50 Amazon Gift Card when you sign up for the essential fiber internet plan.

A $100 Amazon e-gift card is partially visible inside a brown envelope with the Empire Access logo on the front.

Limited-Time Offer! 

$100 Amazon Gift Card for enhanced & elite fiber internet plans

$50 Amazon Gift Card for the essentials fiber internet plan

 

Online offer only. 

 

*Gift cards will be processed via email and distributed to eligible Empire Access customers who are active and in good standing after 3 months of service. Must be placing a new serviceable order to receive the promotion- pending installations are not eligible. The Amazon Gift Card can not be transferred as cash value. Order must be placed between 6/6/25 – 6/15/25 11:59 PM EST.