November 8, 2018

(Prattsburgh, NY) – For the second straight year, Empire Access has been named Best Internet Service Provider in the Best of the Best Southern Tier Readers’ Choice Awards presented by GateHouse Media. These awards recognize industry leading businesses in the Southern Tier region of New York State.

The Best of the Best contest allows for community members to vote in over 100 categories for their favorite business. Categories range from Best Real Estate Company to Best New Car Dealer.  One winner is awarded from each category.

“We would like to thank all of our loyal customers for their continued patronage,” said Jim Baase, COO of Empire Access.  “Receiving this award for two consecutive years truly shows the high level of customer satisfaction, not only with our Fiber Optic Internet but with our customer service and support”


Empire Access is a locally owned and operated Fiber Optic telecommunications service provider, offering state-of-the-art high-speed Internet, Television, Phone and Security services to homes and businesses – all enabled by Fiber Optic technology – to over 25 communities in Upstate New York and Northern Pennsylvania. Empire Fiber Optic residential Internet speeds start at 100 Mbps (Megabits per second) download and go up to a lightning fast 1 Gbps (Gigabit per second) download. Fiber Optics are far more reliable and not prone to slow downs due to issues caused by weather and congestion, each customer has their own dedicated connection.

Along with Fiber Optic-based Internet service, Empire offers a complete array of communications and Security services –

  • Television – delivering 100% digital picture quality, Free HD channels, Whole Home DVR capabilities and additional features through a variety of plan choices
  • Home and business phone service – including various plans with business options including toll-free numbers, phone systems, voice mail and more
  • Security and home automation – such as 24/7 video monitoring and in-home or business-based automation, the ability to remotely manage security, lock and unlock doors, control appliances, adjust heating/cooling and more from a smartphone, tablet, or computer
  • Advanced business services – enterprise Wi-Fi, business email, audio and video conferencing, dark fiber and metro Ethernet


For more information or to speak with an Empire Access Fiber Optic expert, please call 800-338-3300




About Empire Access

After starting in 1896 with one telephone line in Prattsburgh, NY, Empire Access has grown significantly as a family‐owned, locally based communications provider serving large areas of Upstate New York and Northern Pennsylvania. Today’s Empire offers a wide range of products and services from basic phone service to customized phone solutions, scalable high‐speed Fiber Optic Internet, basic to enhanced digital TV service and advanced security solutions. Responding to a variety of business and consumer needs, Empire continues to expand into new areas while retaining a strong focus on local, personalized customer service. Empire Access offers Fiber Optic service in Arkport, Batavia, Bath, Big Flats, Burdett, Canandaigua, Canisteo, Corning, Dansville, Elmira, Elmira Heights, Geneseo, Geneva, Hammondsport, Hornell, LeRoy, Montour Falls, Mount Morris, Naples, North Hornell, Odessa, Prattsburgh, Penn Yan, Victor, Warsaw, Watkins Glen, and Waverly in New York and Sayre, Athens, South Waverly and Troy in Pennsylvania. The company’s Website can be found at