November 15, 2018

(Canandaigua, NY) – Empire Access has launched state-of-the-art Fiber Optic Internet, Phone and Security services in the City of Canandaigua, NY. Empire now provides super high-speed service, offering up to 10X faster connections than cable Internet services. This new fiber service is being offered to both residential and business customers.

“Through our recent acquisition of the Ontario County fiber optic ring (Axcess Ontario), we are now able to offer astonishingly fast fiber optic Internet to homes and businesses in the City of Canandaigua. Fiber Optic Internet uses light waves instead of an electrical signal. This technology enables us to offer Canandaigua the fastest speeds available,” said Jim Baase, Chief Operating Officer for Empire Access.

Empire Fiber Optic service offers the City of Canandaigua a unique opportunity and a clear technological advantage.  Many areas comparable to the size of Canandaigua currently do not have an option to access Fiber Optic Internet. Fiber Optics service is far more reliable and not prone to slow-downs plagued by cable. Each customer has their own dedicated connection and is not affected by congestion and weather. Empire Access features very affordable plans, priced below competitors’ offerings for 100 Mbps (Megabits per second) downloads/20 Mbps uploads. Empire also offers Internet download speeds up to 1 Gbps (Gigabit per second) for highly demanding needs. Gigabit Internet is perfect for video streaming, gaming and downloading large files.


 Along with Fiber Optic‐based Internet service, Empire also offers a complete array of communications and security services –

• Home and business phone service – including various plans with business options including toll-free numbers, phone systems, voice mail and more
• Security and home automation – such as 24/7 video monitoring and in-home or business-based automation, the ability to remotely manage security, lock and unlock doors, control appliances, adjust heating/cooling and more from a smartphone, tablet, or computer
• Advanced business services – enterprise Wi-Fi, business email, audio and video conferencing, dark fiber and metro Ethernet

Empire Access is part of a locally/family-owned and operated company; rooted from a telephone company founded in 1896. The organization has long been recognized for their knowledgeable, reliable and responsive service. Live customer support is available 24/7/365.

To see if Empire Access Fiber Optic service is available in your neighborhood, please call 800‐338‐3300 or visit

About Empire Access

After starting in 1896 with one telephone line in Prattsburgh, NY, Empire Access has grown significantly as a family-owned, locally based communications provider serving large areas of Upstate New York and Northern Pennsylvania. Today’s Empire offers a wide range of products and services from basic phone service to customized phone solutions, scalable high-speed Fiber Optic Internet, basic to enhanced digital TV service and advanced security solutions. Responding to a variety of business and consumer needs, Empire continues to expand into new areas while retaining a strong focus on local, personalized customer service. In 2017 and 2018, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York.

Empire Access offers Fiber Optic service in Arkport, Batavia, Bath, Big Flats, Burdett, Canandaigua, Canisteo, Corning, Dansville, Elmira, Elmira Heights, Geneseo, Geneva, Hammondsport, Hornell, LeRoy, Montour Falls, Mount Morris, Naples, North Hornell, Odessa, Prattsburgh, Penn Yan, Victor, Warsaw, Watkins Glen, and Waverly in New York and Sayre, Athens, South Waverly and Troy in Pennsylvania. The company’s Website can be found at

Click Here for more infomation on service availability!