December 15, 2020

(Prattsburgh, NY) – Empire Access has been named Best Gaming Internet Service Provider in the Northeast region of the United States for 2021 by PC Mag.

The PC Mag Best Gaming ISPs 2021 award is presented to Internet Service Providers (ISP’s) in the United States that offer the best online gaming experience to their customers.  To compare ISP’s, PC Mag uses a Gaming Quality Index score to measure speed, latency (delay), and jitter (consistency) of an Internet connection.  Lower Gaming Quality Index scores represent higher quality Internet. In the Northeast region, Empire Access led all ISP’s with a score of 9.2, while its closest competition scored 19.7.

Empire Access Fiber Optic Install

“It’s a great honor to be recognized as an industry leader at a national level.,” said Jim Baase, COO of Empire Access. “As a family owned and operated company, we remain focused on providing our customers with high quality, smoking-fast fiber optic Internet.”

In addition to gaming, a low index score is important to ensure reliable real-time communications for video conferencing, live streaming, education, web meetings, and VOIP telephone services.

The complete PC Mag article can be found at

Empire Access is a fast-growing fiber optic telecommunications service provider, offering high-speed Internet, digital television, phone and security services to homes and businesses – all enabled by Fiber Optic technology – to over 25 communities in Upstate New York and Northern Pennsylvania. Fiber Optic service is far more reliable and not prone to slow downs plagued by cable. Each customer has their own dedicated, non-blocking connection and is not affected by congestion and weather. Empire Access features very affordable plans priced below competitors’ offerings for 100 Mbps (Megabits per second) downloads/20 Mbps uploads. Empire offers Internet download speeds up to 1 Gbps (Gigabit per second) for highly demanding needs. Gigabit Internet is perfect for video streaming, gaming, and downloading large files.

Along with Fiber Optic-based Internet service, Empire also offers a complete array of communications and security services –

  • Home and business phone service – including various plans with business options including toll-free numbers, phone systems, voice mail and more
  • TV Service – delivering 100% digital picture quality, crystal clear HD channels, Restart TV, Whole Home DVR capabilities and additional features
  • Security and home automation – such as 24/7 video monitoring and in-home or business-based automation, the ability to remotely manage security, lock and unlock doors, control appliances, adjust heating/cooling and more from a smartphone, tablet, or computer
  • Advanced business services – enterprise Wi-Fi, business email, audio and video conferencing, dark fiber and metro Ethernet

For more information or to speak with an Empire Access Fiber Optic expert, please call 1-800-338-3300 or visit

About Empire Access

After starting in 1896 with one telephone line in Prattsburgh, NY, Empire Access has grown significantly as a family-owned, locally based communications provider serving large areas of Upstate New York and Northern Pennsylvania. Today’s Empire offers a wide range of products and services from basic phone service to customized phone solutions, scalable high-speed Fiber Optic Internet, basic to enhanced digital TV service and advanced security solutions. Responding to a variety of business and consumer needs, Empire continues to expand into new areas while retaining a strong focus on local, personalized customer service. In 2017 and 2018, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York.

Empire Access offers Fiber Optic service in Arkport, Batavia, Bath, Big Flats, Burdett, Canandaigua, Canisteo, Corning, Dansville, Elmira, Elmira Heights, Geneseo, Geneva, Hammondsport, Hornell, LeRoy, Montour Falls, Mount Morris, Naples, North Hornell, Odessa, Prattsburgh, Penn Yan, Victor, Warsaw, Watkins Glen, and Waverly in New York and Sayre, Athens, South Waverly and Troy in Pennsylvania. The company’s Website can be found at


Click Here for more infomation on service availability!