Prattsburgh, New York – July 6, 2023 – Empire Access, a Northeast fiber optic service provider, announces its expansion into Geneva, New York. Business and residential customers will have access to Empire Access’ award-winning fiber optic Internet services including Wi-Fi, phone plans, streaming, and security solutions.

Headquartered in Prattsburgh, New York, Empire Access provides communities in New York’s Southern Tier and Northern Pennsylvania with leading fiber optic Internet access. Rated the fastest Internet in the Northeast by PCMag, Empire Access brings broadband Internet to home and business owners, Internet users, and local governments in communities which often lack reliable services. The buildout, slated for a Summer 2023 completion, continues Empire Access’ recent expansion strategy across its services area and nearby communities.

“We aim to provide communities like Geneva with the best Internet services available to customers,” said Jim Baase, CEO at Empire Access. “Empire Access is a company that understands the needs of its customers and makes a commitment to serving them. We maintain local support teams with 24/7/365 customer service to ensure that if a client calls us, someone picks up the phone. Combined with our leading Internet services, we push our competitors to keep up.”

Empire Access pairs its high-speed fiber optic Internet with a complete array of telecommunication and security services:

  • Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more
  • Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more
  • IoT security, home automation and 24/7 video monitoring with the ability to remotely, lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device
  • Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet

Sign up to receive updates when fiber optic service is available by clicking here!

Check Empire Access’ availability in your area by visiting: www.empireaccess.com/service-area, calling (800) 338-3300, or emailing info@empireaccess.com.

About Empire Access:

Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access was awarded Best Internet Service Provider in the Southern Tier region of New York. Empire Access has been named as the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners.

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Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

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