Empire Access Switches to Online Directory
We are thrilled to share the news of our latest development – the launch of our online directory for all the communities we serve. This exciting new platform is now available online at https://empireaccess.wpenginepowered.com/directory/. It includes both business and residential listings, just like the printed version. The transition to an online directory provides our customers […]
Empire Access Wins Awards
Empire Access is renowned for two things: going above and beyond for our customers and delivering high-speed internet service. Doing things differently is not only good for business but also for the places we serve and the places we live. We’ve earned recognition for our approach, but none of the success we’ve enjoyed since 1896 would be possible without our customers.
Connectivity With a Purpose
Much has changed from when we started delivering telephone service to our community in 1896. Therefore, we’ll keep evolving with the times. We now provide fiber optic internet, phone services, tv, and more to our residential and business customers. One thing that will stay the same is who we are and what we believe our […]
Holiday Retail Connectivity
It’s that time of year again, retail storefronts have transformed into hustling hubs of activity as shoppers hunt for the perfect holiday gifts to give their loved ones. That means no slow days for brick-and-mortar operations and e-commerce merchants from mid-November through the end of the year. Holiday retail soared to $936.3 billion according to […]
Getting to Know the Empire Access Team
Meet Michelle Bourdette Delivering help where help is needed — that’s what customer service is all about. It’s also part of the job Michelle finds most rewarding. What about it is so fulfilling to her? Knowing she’s doing something that’s making a difference in the lives of customers. As of this October, Michelle has been […]
Giving Thanks for The Things That Matter
The Big and Little Things We’re Thankful For The leaves are ablaze with vibrant autumn colors. There’s a cool crispness in the air, and warm layers and cozy clothes have emerged from hibernation. As we move into a season of change and gratitude, we’re taking time to reflect on what matters to us. Many things […]
Empire Access Wins Best of the Twin Tiers for Internet Satellite and Cable
We are thrilled to announce that Empire Access has been awarded the coveted title of “Best of the Twin Tiers” for Internet, Satellite, and Cable services. This prestigious accolade wouldn’t have been possible without the incredible support of our valued customers and the community. We extend our heartfelt thanks to everyone who voted for us […]
Empire Access Wins FLX Finest Award!
Empire Access has added another feather to its cap by winning the FLX Finest Award. This accolade is a testament to our unwavering commitment to excellence. It is also proof of our dedication to serving the Finger Lakes region with top-notch telecommunications services. The FLX Finest Awards, which celebrate outstanding businesses and organizations in the […]
Empire Access Expansion in Scranton is Ready for Service
Gigabit-speed internet and service suite goes live for local residents and businesses Scranton, PA, October 26, 2023 – Empire Access, a Northeast fiber-based internet service provider, announces the official launch of its comprehensive portfolio of high-speed internet services serving the Scranton, Pennsylvania, market as the company advances towards the completion of its phase one fiber […]
Solving Wi-Fi and AirTies Issues: A Quick Troubleshooting Guide
In our modern world, Wi-Fi has become an essential part of our daily lives, connecting us to the digital universe. But like any technology, Wi-Fi, and networking devices such as AirTies can sometimes encounter issues that disrupt our online experiences. Fret not! In this blog, we’ll guide you through some basic troubleshooting steps to help […]
Award-Winning Internet Service Provider
Empire Access continues to win accolades for our unwavering commitment to excellence.
When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…
I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…
I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.
Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.
They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.
We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…
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Customized cost-saving solutions for internet, phone, TV, and security over a 100% fiber connection.
Online pricing is available to residential customers only.