EMAIL UPGRADE UPDATE – August 14, 2020

As a follow-up to our recent email upgrade on August 12, 2020, we have listed updated information below.

Email Client Settings:

These settings are used if you download email to a computer, tablet or smart phone using an email client.  Settings for your email client should match the settings listed at the link below.

https://empireaccess.com/support/email-support/email-support-2

Webmail Access:

Email can be accessed via our webmail portal using a web browser without downloading the email to your computer, tablet or smartphone.  The link to this portal is https://mail.empireaccess.net/.

Old Emails:

If you are missing old emails after the upgrade, they will continue to load into your email account over the next few days.

How to Contact our Support Department:

If you are still experiencing issues connecting to our email service or have additional questions, please contact our office at 1-800-338-3300.

Our support department is open 24x7.

Regards,
Empire Access Customer Support
1-800-338-3300
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