FAQs About Fiber Optic Internet Service
What are the advantages of fiber optic Internet?
Fiber optic Internet is the latest technology in Internet delivery, creating the fastest speeds with the lowest latency available. You can download large amounts of data and huge files very quickly, and watch streaming videos with no lagging or buffering slowdowns. Also, because it is delivered directly from Empire Access to your home via light, there is no chance of electrical or other wireless device interference.
How does fiber optic Internet service compare to cable and DSL in terms of speed?
Fiber optic speeds can be up to 100x faster, depending on your existing service and download speed level from Empire Access.
Is a fiber optic Internet connection “shared” with others?
No, you get your own dedicated all-fiber optic connection so speeds are never impacted by who else is online in your area, as just one example.
When several people are on the fiber optic network at the same time, will the Internet speeds slow down?
No. Fiber optic Internet from Empire Access delivers very consistent speeds, even during times of peak Internet use and when multiple individuals are online simultaneously.
Are there any limits on data usage or slow downs for heavy use?
No. Unlimited data is included in your monthly plan.
Do people like fiber optic Internet and technology?
Industry research shows that 89% of fiber-to-home customers are “satisfied” or “very satisfied" with the technology, compared to just 63% of DSL and cable modem customers.
What are the different Internet service levels?
There are a variety of download/upload speed choices for business and home, including –
For business
- 7 Mbps download / 1 Mbps upload (for business)
- 10 Mbps download / 1 Mbps upload
- 12 Mbps download / 1.5 Mbps upload
- 15 Mbps download / 2 Mbps upload
- 35 Mbps download / 5 Mbps upload
- 50 Mbps download / 5 Mbps upload
For home
- 100 Mbps download/20 upload
- 1 GB service available
We will be happy to give you pricing for each of these levels. Simply call us at 800.338.3300.
